Medicare Customer Service Representative (Maricopa County, AZ)
Core
Making outbound calls to prospective members to offer Medicare plans, handling retention efforts, and responding to incoming customer service inquiries.
Role type
Customer Service Representative (Sales/Retention)
Builds
Medicare plan enrollments and member retention
Domain
Healthcare / Insurance
Deliverable
client delivery
Required skills
outbound calling, problem resolution, Medicaid/Medicare knowledge, basic computer software proficiency
Preferred skills
bilingual (English/Spanish), Quick Base experience, strong organizational skills, attention to detail
Responsibilities
making outbound sales calls for Medicare plans, conducting retention outreach, responding to incoming customer service inquiries
Seniority
Entry-level to Junior
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