Medicare Customer Service Representative (Maricopa County, AZ)
Based in United States
Core
Making outbound calls to prospective members to offer Medicare plans, handling retention efforts, and responding to incoming customer service inquiries.
Role type
Customer Service Representative (Sales/Retention)
Builds
Medicare plan enrollments and member retention
Domain
Healthcare / Insurance
Deliverable
client delivery
Required skills
outbound calling, problem resolution, basic computer software proficiency, Medicaid/Medicare knowledge
Preferred skills
bilingual (English/Spanish), Quick Base experience, strong organizational skills, attention to detail
Responsibilities
making outbound sales calls, handling retention calls, responding to incoming inquiries, working alternate hours including overtime or weekends