Shift Supervisor
Core
Lead store staff and operations in the absence of a manager, ensuring smooth execution of opening/closing procedures and driving store performance.
Role type
Shift Supervisor (Retail Operations)
Builds
CVS/pharmacy store operations and customer service experience
Domain
Retail / Healthcare
Deliverable
product features
Required skills
Crew supervision, customer relations, merchandise presentation, inventory management, shift scheduling, policy enforcement
Preferred skills
Prior retail supervisory experience
Technologies
Point-of-sale systems, inventory management software
Responsibilities
Assign and direct store crew activities, handle customer questions and complaints, price and stock merchandise, execute promotional displays, maintain customer confidentiality, perform opening and closing procedures
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