Shift Supervisor
Core
Lead store staff and drive execution of store operations, focusing on excellent customer service and smooth daily workflows.
Role type
Shift Supervisor (Retail Operations)
Builds
Store operations, customer service experience, and merchandise presentation
Domain
Retail / Healthcare
Deliverable
product features
Required skills
Supervision, communication, deductive reasoning, analytical skills, computer skills, scheduling flexibility
Preferred skills
Retail supervisor experience
Responsibilities
Supervise store crew by assigning and directing activities, assist customers with questions and complaints, handle customer relations issues, price merchandise, stock shelves, execute displays and inventory, reset departments following plans of operation (POGs), ensure completion of opening and closing procedures
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