Operations Support Senior Analyst
Core
Develops transparent methods for defining and monitoring KPIs, owns performance reporting, and partners with leadership to identify root causes and implement sustainable solutions for Front-End Operations.
Role type
Senior business/operational analyst
Builds
Function- and therapy-level performance reports and operational visibility
Domain
Healthcare operations
Deliverable
dashboards & analysis
Required skills
Business analytics, operational analytics, KPI definition, performance reporting, root cause analysis, process improvement, workflow optimization
Preferred skills
Healthcare analytics, healthcare operations experience
Responsibilities
Provide timely visibility and analytical insight for assigned projects and business initiatives; develop methods for defining and monitoring KPIs; own function- and therapy-level performance reporting; partner with operations leadership to identify root causes and implement sustainable solutions; drive process improvements and optimize workflows to enhance patient experience.
Seniority
Senior, hands-on IC
