Shift Supervisor
Core
Lead store staff and drive store execution and performance while building consumer loyalty through excellent customer service.
Role type
Shift Supervisor (Retail)
Builds
Store operations, customer service experience, and merchandise presentation
Domain
Retail / Pharmacy
Deliverable
product features
Required skills
Supervision, communication, deductive reasoning, analytical skills, computer skills, customer relations management
Preferred skills
Retail supervisor experience
Technologies
Point of sale systems, inventory management tools
Responsibilities
Assign, direct, and follow up on crew activities; assist customers with questions, problems, and complaints; price merchandise, stock shelves, and execute displays; handle customer relations issues in accordance with company policy; ensure completion of opening and closing procedures.
Seniority
Individual Contributor, operational leadership