Manager - Process Engineering
Core
Leads high-impact process improvement and Business Process Management (BPM) initiatives across Information Security and Technology Solutions (ISTS) to enable operational excellence.
Role type
Manager, Process Engineering & Business Process Management
Builds
Well-documented, measurable, and continuously improving ISTS processes with clear ownership and controls.
Domain
Information Security & Technology Solutions (Healthcare)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
DMAIC and Lean Six Sigma methodologies, Business Process Management (BPM) framework management, process mapping, change management, stakeholder partnership, process documentation, workflow optimization, automation implementation, project management
Preferred skills
Root-cause analysis, data-driven problem solving, technology enablement for process improvements, agentic workflows, low-code/no-code platforms, concurrent project management
Technologies
Visio, Lucidchart, Mural
Responsibilities
Apply DMAIC and Lean Six Sigma to solve complex cross-functional problems; Identify and execute high-impact improvement opportunities aligned to enterprise goals; Deliver measurable capacity, efficiency, and risk avoidance gains; Maintain improvement backlog and prioritize high-value initiatives; Enforce consistent engagement lifecycle and quality standards; Create visual representations of current and future-state processes; Implement improvements through technology enablement and automation; Partner with IT, cybersecurity, and operations teams to scale improvements; Drive change adoption and secure stakeholder buy-in.
Seniority
Manager, hands-on IC with team leadership