Policy Processor, New Business- Franklin, TN.
Core
Review and issue new insurance applications (Final Expense, Ancillary, Medicare Supplement) with a focus on accuracy and turnaround time.
Role type
Policy Processor (New Business)
Builds
Issued insurance policies
Domain
Health Insurance Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
attention to detail, organizational skills, time management, system navigation, error documentation
Preferred skills
insurance operations experience, familiarity with Final Expense/Ancillary/Medicare Supplement products, metrics-based environment experience
Responsibilities
Review new insurance applications for accuracy and completeness, Process and issue policies according to established guidelines, Identify and document errors or missing information, Work with underwriting, fulfillment, and data entry teams to resolve issues, Escalate customer concerns/issues to leadership for resolution, Meet daily quality and turnaround time expectations
