Manager, Client Service
Core
Strategic Manager leading client service delivery, managing media campaign research projects, and serving as the primary point of contact for key clients to optimize media investment and deliver high-quality insights.
Role type
Manager, Client Service (Media Solutions)
Builds
Media campaign research studies, data analysis reports, and strategic insights for client marketing efforts.
Domain
Media & Advertising / Market Research
Required skills
Client relationship management, project management, quantitative research methodologies, data analysis, report writing, presentation skills, proposal development support, team leadership, process optimization.
Preferred skills
Experience with proprietary data management tools, cross-tabulation, study setup, survey design.
Technologies
Microsoft Office, proprietary data management tools, cross-tabulation software.
Responsibilities
Execute media solution projects and manage timelines; optimize delivery efficiency; build brand expertise and understand media capabilities; conduct data analysis and generate insights; lead project kick-offs and client presentations; guide junior team members; support sales proposal development.
Seniority
Manager, hands-on IC with team leadership