Collections Manager
Core
Manage 3rd party collections teams and oversee cash-application activities to maximize cash flow and reduce bad debt.
Role type
Senior IC Finance Manager (Collections & Cash Application)
Builds
Cash flow optimization and accurate cash application processes
Domain
Finance / Credit Management
Required skills
Team leadership, credit policy compliance, SLA management, dispute resolution, root cause analysis, KPI monitoring, payment reconciliation, cash forecasting, ERP systems, process improvement
Preferred skills
GETPAID software, remote team management, automation optimization
Responsibilities
Monitor and oversee 3rd party collections team performance, ensure compliance with credit and collection policies, resolve collection disputes, maximize cash flow and reduce overdue payments, lead and develop the Q2C Credit and Collections Analyst team, monitor CPIs and KPIs, supervise accurate application of customer payments, reconcile accounts and resolve unapplied cash, optimize automation for cash application efficiency, support cash forecasting, coordinate with accounting for accurate reporting.
Seniority
Senior, hands-on IC
