Hardware Asset Lifecycle Management Specialist
Core
Enterprise SME for Hardware Asset Management (HAM), driving lifecycle governance, ServiceNow HAM Pro optimization, audit readiness, and data quality across the organization.
Role type
Senior IC Hardware Asset Lifecycle Management Specialist
Builds
Trusted asset data, optimized ServiceNow HAM capabilities, and cross-functional asset governance processes
Domain
Enterprise IT Asset Management (ITAM) / Healthcare Operations
Deliverable
production ML models | dashboards & analysis | infrastructure
Required skills
Hardware Asset Management lifecycle planning, ServiceNow HAM Pro administration, CMDB management, audit readiness, data quality standards, process improvement, stakeholder partnership, vendor coordination
Preferred skills
ServiceNow Certified Implementation Specialist (CIS-HAM), ITIL v4 Foundation, SAP Ariba/Oracle/Coupa experience, Power BI/Tableau analytics, AI/ML for asset intelligence, PMP/Scrum methodologies
Technologies
ServiceNow HAM Pro, ServiceNow Discovery, ServiceNow CMDB, SAP Ariba, Oracle, Coupa, Power BI, Tableau, Excel
Responsibilities
Optimize end-to-end hardware asset lifecycle including inventory accuracy and reconciliation; Lead configuration and enhancement of ServiceNow HAM Pro integrations; Partner with Procurement, Finance, Security, and IT to improve asset visibility and governance; Develop training, documentation, and analytics to drive HAM best practices and operational efficiencies
Seniority
Senior, hands-on IC with enterprise governance focus
