Hardware Asset Lifecycle Management Specialist
Core
Enterprise SME for Hardware Asset Management (HAM), driving lifecycle governance, ServiceNow HAM Pro optimization, audit readiness, and data quality across the organization.
Role type
Senior IC Hardware Asset Lifecycle Management Specialist
Builds
Trusted asset data, operational efficiency, audit-ready reports, and AI-enabled operational efficiencies for enterprise hardware inventories.
Domain
Healthcare + IT Asset Management (ITAM)
Deliverable
production ML models | dashboards & analysis
Required skills
Hardware Asset Management lifecycle planning, ServiceNow HAM Pro administration, CMDB management, audit readiness, data quality standards, stakeholder partnership, process improvement, vendor coordination
Preferred skills
ServiceNow CIS-HAM certification, ITIL v4 Foundation, SAP Ariba/Oracle/Coupa experience, Power BI/Tableau analytics, AI/ML for asset intelligence, hardware vendor management, PMP/Scrum methodologies
Technologies
ServiceNow HAM Pro, ServiceNow Discovery, ServiceNow CMDB, SAP Ariba, Oracle, Coupa, Excel, Power BI, Tableau, Dell, HP, Lenovo, Cisco, IBM
Responsibilities
Optimize end-to-end hardware asset lifecycle including inventory accuracy and reconciliation; Lead configuration and enhancement of ServiceNow HAM Pro capabilities; Partner with Procurement, Finance, Security, and IT to improve asset visibility and governance; Develop training, documentation, and analytics to drive HAM adoption and continuous improvement.
Seniority
Senior, hands-on IC with mentorship responsibilities
