Principal Associate, Health & Wellness (H&W) Benefits
Core
Operational anchor for Health & Wellness benefits programs, managing vendor governance, compliance, and associate experience for a portfolio including dental, vision, insurance, and on-site clinics.
Role type
Senior IC benefits operations manager
Builds
Operational processes for H&W plans and vendor SLA adherence
Domain
US Health & Wellness benefits / Insurance / Compliance
Required skills
Vendor management, ERISA/HIPAA/CAA compliance, RFP evaluation, issue escalation resolution, data analytics for plan improvement, SOP documentation
Preferred skills
MBA or Master's degree, CEBS/CBP certification, large enterprise benefits experience, strategic business acumen, statistical analysis
Technologies
None stated
Responsibilities
Manage vendor performance and SLAs, ensure regulatory compliance (ERISA, HIPAA, etc.), resolve tier-3 employee escalations, support RFP processes, maintain internal benefit communications and newsletters, document SOPs
Seniority
Senior, hands-on IC
