Manager Product Management - Collections & Recoveries Platform, Offers, Integration, and Experience
Core
Design and launch new product capabilities for the Collections & Recoveries Platform to improve engagement with customers facing financial hardship and refine processes for credit recovery.
Role type
Manager, Product Management
Builds
Scalable, data-driven solutions for the Recoveries Platform, Payments and Offers Capabilities, and Recoveries Web/Mobile experiences.
Domain
Financial Services / Credit Collections & Recoveries
Deliverable
product features
Required skills
Product roadmap definition, cross-functional leadership, discovery and strategy, data-driven decision making, customer experience design, stakeholder management, technical proficiency, business analysis, risk mitigation, transformational leadership
Preferred skills
Translating business strategy into consumer-facing digital products
Technologies
Enterprise tech platforms, data infrastructure tools, mobile and web development frameworks
Responsibilities
Partner with technology, operations, risk, and legal teams to design and launch new product capabilities; lead discovery and set the product roadmap; drive delivery of scalable solutions; improve customer engagement during financial hardship; refine products and processes for credit recovery; work with engineers, design, and data scientists to envision future customer experiences.
Seniority
Manager, hands-on leadership