Ticket Office Supervisor
Core
Supervise ticket sellers and manage box office operations for live events, ensuring smooth ticket sales and customer service.
Role type
supervisory IC ticket office manager
Builds
ticket sales operations for live events
Domain
live entertainment / event management
Deliverable
product features
Required skills
supervisory leadership, ticketing system operation, customer service, order processing, report generation, multi-tasking, organization
Preferred skills
Ticketmaster/AXS system proficiency, BA/BS degree, PC skills (Excel, Word, Outlook)
Responsibilities
Open/close box office, prepare seller briefings, resolve ticket issues for staff and patrons, sell tickets via ticketing systems, process group/consignment/comps orders, send sales reports, lead ticket sellers
Seniority
Junior, hands-on IC