Usher/Door Guards/Ramp Guards/Ticket Takers
Core
Ushers, door guards, ramp guards, and ticket takers manage guest entry, seating, and safety at live events and venues.
Role type
Guest services and security operations associate
Builds
Guest entry flow, seating assignments, and venue safety compliance
Domain
Live events and sports entertainment
Deliverable
product features
Required skills
Ticket verification, guest direction, ADA compliance, incident reporting, area monitoring, conflict de-escalation
Preferred skills
Physical stamina, customer service, security system operation
Responsibilities
Take tickets and verify event details; seat guests according to ticket numbers; monitor entrances and exits to prevent unauthorized access; handle ADA compliance for guests with disabilities; patrol Front of House areas for safety and cleanliness; report incidents and unsafe conditions; direct guests to specific seating and facilities; monitor assigned sections for unruly behavior or accidents; coordinate ramp access control and security screening.
Seniority
Entry-level, part-time