Premium Manager | Etihad Park - NYCFC
Core
Drive revenue growth by managing premium seating operations, suites, lounges, and clubs for NYCFC at Etihad Park.
Role type
Senior operations manager (hospitality/sports venue)
Builds
Premium seating experiences, suite services, and club operations for corporate clients and individual guests
Domain
Sports hospitality / Live events
Deliverable
product features
Required skills
Supervisory leadership, inventory control, cost management, union compliance, food safety, alcohol compliance, POS systems, conflict resolution
Preferred skills
Suite environment experience, club environment experience, food handler certification
Technologies
POS systems, inventory management tools, Yellow Dog, basic office applications
Responsibilities
Manage suite and club operations, hire and discipline staff, control inventory and costs, enforce health/safety and alcohol policies, coordinate with kitchen and warehouse, manage guest service standards, liaise with sales team
Seniority
Mid-level, hands-on IC