Banquet Captain
Core
Supervising banquet servers and coordinating food service operations to ensure guest satisfaction at public assembly facilities.
Role type
Banquet Captain
Builds
Banquet events and functions
Domain
Hospitality / Event Management
Deliverable
client delivery
Required skills
Supervision, menu coordination, conflict resolution, staff training, inventory management, customer service, alcohol service compliance, space inspection
Preferred skills
Food Handler's certificate, Alcohol Awareness Certificate, prior supervisory experience
Technologies
Basic computer programs
Responsibilities
Supervise banquet servers, consult with Banquet Manager on serving arrangements, meet with Chef on Duty to review menu and timing, meet with clients to review itineraries, conduct staff lineups and training, prepare Captain's Reports, monitor food garnishing and arrangement, inspect function spaces for cleanliness, manage consumption sheets, ensure front and back of house maintenance, complete closing duties, provide staff performance feedback
Seniority
Entry-level to Mid-level, hands-on IC