Guest Experience Representative
Core
Provide world-class customer service and hospitality to guests entering U.S. Bank Stadium, including ticket checks, directions, and safety enforcement.
Role type
Guest Experience Representative (Hospitality & Venue Operations)
Builds
Guest experience at U.S. Bank Stadium for sports events, concerts, and conventions
Domain
Live events, sports venues, hospitality
Deliverable
product features
Required skills
Customer service, hospitality, problem-solving, communication, organizational skills, safety enforcement, emergency response
Preferred skills
Supervisory experience, team player, professional presentation
Technologies
None
Responsibilities
Meet and greet guests and check tickets, provide directions to seating and attractions, enforce stadium rules and policies, assist with complaints and emergencies, monitor public areas for safety, perform daily safety checks, coordinate with security and other departments
Seniority
Entry-level, hands-on IC
