KFC Yum! Center - Event Manager
Core
On-site management of concerts, athletic events, family shows, conventions, and corporate functions at a multi-use entertainment venue.
Role type
Senior Event & Guest Services Manager
Builds
Live entertainment and sporting events
Domain
Live sports and entertainment venues
Deliverable
client delivery
Required skills
Event planning and execution, stakeholder coordination, incident management, cost estimation, security policy enforcement, staff training and supervision, conflict resolution, regulatory compliance
Preferred skills
None stated
Technologies
None stated
Responsibilities
Coordinate all aspects of assigned events including production notes and schedules; Patrol and inspect the building to ensure readiness; Manage issues during events to ensure excellent service; Collaborate with the University of Louisville for NCAA games; Develop CAD drawings for ticketed events; Estimate costs for productions; Compile and review incident reports; Coordinate first aid staffing; Create and submit staffing plans; Serve as escalation point for guest inquiries and complaints; Enforce venue security policies; Provide training and guidance to guest services and security staff
Seniority
Senior, hands-on IC