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Guest Service Representative

Rochester, MN, US💼 Full-time💰 $14–$14🗓 2026-04-07 → 2026-09-25

Core

Greet and direct guests, scan tickets, escort attendees to seats, and manage facility access and safety at a civic center.

Role type

Guest Service Representative

Builds

Guest experience and operational safety for event attendees

Domain

Event management / Civic center operations

Deliverable

product features

Required skills

Guest direction, ticket scanning, policy enforcement, emergency response, access control, lost and found management, verbal de-escalation, two-way radio use, recordkeeping

Preferred skills

Customer service experience, basic computer skills, physical stamina for standing and climbing

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