Content Designer, Manager - Core Card Experiences
Core
Lead content design and strategy to craft compelling, accurate, and accessible digital content experiences for Capital One's banking products, including microcopy, content guidelines, and governance models.
Role type
Manager, Content Designer (UX Writing & Strategy)
Builds
Content audits, taxonomy, terminology lists, content guidelines, patterns, and microcopy for websites, UIs, emails, push notifications, and chatbots.
Domain
Banking / Financial Services / Digital Experience
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Content design, content strategy, UX writing, design systems, cross-functional leadership, stakeholder management, inclusive design, data-driven decision making, technical problem solving, strategic communication
Preferred skills
Design system contribution, leading design projects/teams, regulated data-heavy domain experience, Figma proficiency
Technologies
Figma
Responsibilities
Lead design projects and delegate work to junior members, mentor the product design practice, co-create innovative solutions with cross-functional partners, navigate stakeholder needs using research insights, apply market trends to business challenges, present strategic points of view to senior leadership.
Seniority
Manager, hands-on leadership
