Experience Design (XD) IV, Product Design - Bank of America Experience Design
Core
Lead design strategy and vision for end-to-end digital experiences, including the Erica AI Virtual Assistant, for a multi-disciplinary product design team.
Role type
Senior IC Experience Designer (Product Design)
Builds
Digital platforms and AI-enabled consumer-facing applications
Domain
Financial Services / AI / Digital Products
Deliverable
production ML models | product features
Required skills
Multidisciplinary product design, User-centered design, Information architecture, Conversation design, Accessibility (WCAG), Design research, Design systems, Strategic leadership, Ambiguity management
Preferred skills
AI-enabled platform experience, Enterprise scale design, Lean UX, Mentoring
Technologies
iOS, Android, Web
Responsibilities
Lead design strategy and vision across portfolios; Autonomously lead multiple designers through discovery and delivery; Synthesize user research into product direction; Mentor designers and organize critiques; Drive evolution of design standards and best practices.
Seniority
Senior, hands-on IC with strategic leadership
