Guest Services Representative
On-site · United States
Core
Assisting patrons during live events with ushering, ticket taking, crowd management, and guest services at a major entertainment venue.
Role type
Guest Services Representative (Event Operations)
Builds
Safe and welcoming event experiences for concert, sports, and convention attendees.
Domain
Live entertainment venues and event management
Deliverable
physical/clinical work
Required skills
Guest relations, crowd management, ticket scanning, emergency response, radio communication, conflict resolution, physical stamina, English fluency
Responsibilities
Greeting and directing guests, screening for prohibited items, managing crowd flow, responding to service requests, directing complaints to supervisors, maintaining facility rules, cleaning up debris after events.
Seniority
Entry-level, hourly part-time