Clinical Business Operations Representative 3- Full Time Bascom Palmer Eye Institute Miami,FL
Core
Facilitates prompt resolution of problems related to pre and post care in daily clinical operations, performing administrative and receptionist functions.
Role type
Clinical Business Operations Representative
Builds
Patient care flow and administrative support for the Bascom Palmer Eye Institute
Domain
Healthcare / Ophthalmology
Deliverable
dashboards & analysis
Required skills
Data entry, Patient demographic and insurance data management, Clinical record review, Telephone triage, Visitor greeting, Confidentiality maintenance
Preferred skills
Data collection and organization, Independent and collaborative work
Technologies
Departmental software for call documentation and record management
Responsibilities
Answering incoming calls and triaging inquiries, Managing patient demographics and insurance information, Reviewing clinical records for completeness, Greeting visitors and directing them to appropriate personnel, Assisting patients with pre and post care expectations, Maintaining confidentiality of patient information
Seniority
Entry-level to Mid-level, Staff