ORA Operations Specialist, Full Time
Core
Central point of entry for research administration inquiries, agreements, and sponsor communications; handles intake triage, contract assignment, and routing to subject matter experts.
Role type
Operations Specialist (Research Administration)
Builds
Research administration workflows and compliance tracking for faculty and departmental administrators
Domain
Higher Education / Research Administration
Deliverable
dashboards & analysis
Required skills
Intake triage, contract assignment, routing inquiries, research administration processes, sponsor communication interpretation, data entry, MS Office proficiency, performance metrics tracking, process improvement
Preferred skills
Sponsored research experience, data analysis, problem-solving
Responsibilities
Provide responsive support to faculty and administrators, manage assigned inquiries to completion, track award status and deadlines, maintain accurate records of assigned work, escalate barriers to timely completion, perform administrative review of submissions, facilitate communication with internal and external stakeholders, comply with service level agreements, identify recurring issues for process improvement
Seniority
Entry-level to Mid-level, hands-on IC