Clinical Business Operations Representative 3
Core
Facilitates prompt resolution of problems related to pre and post care in daily clinical operations, performing administrative and receptionist functions.
Role type
Clinical Business Operations Representative
Builds
Patient care flow and administrative support for the department
Domain
Healthcare / Clinical Operations
Deliverable
dashboards & analysis
Required skills
Data entry, Patient record management, Telephone triage, Visitor greeting, Communication (oral/written), Confidentiality
Preferred skills
Data collection and analysis, Independent and collaborative work
Technologies
Departmental software systems
Responsibilities
Answering incoming calls and triaging inquiries, Managing patient demographics and insurance information, Reviewing clinical records for completeness, Greeting visitors and directing them to appropriate staff, Assisting with pre and post patient care expectations, Providing coverage for co-workers
Seniority
Entry-level to Mid-level