Manager, Patient Access (H)
Core
Oversees business operations of the Patient Access Department to ensure smooth patient entry, maintain accurate business information, and guarantee payment of services rendered.
Role type
Manager, Patient Access
Builds
Patient registration, insurance verification, and payment collection workflows for Sylvester Comprehensive Cancer Center
Domain
Healthcare / Oncology
Required skills
Staff recruitment and supervision, performance reporting, patient registration management, data entry accuracy, insurance verification, budget development, strategic planning, internal controls compliance, policy education
Preferred skills
Knowledge of business and management principles, ability to establish department goals, ability to delegate and supervise, ability to lead and train others
Technologies
None stated
Responsibilities
Recruit, supervise, train, and discipline staff; manage day-to-day personnel activities for timely registration and data entry; review records for insurance verification and chart documentation; serve as department expert on registration and guidelines; maintain 24-hour staffing; assist in annual budget development; work with upper management on strategy and policies; maintain knowledge of rules/regulations and educate staff; establish and assess internal controls and compliance
Seniority
Manager, operational leadership