Clinical Business Operations Representative 3 - Doral
Core
Facilitates prompt resolution of pre and post care problems in daily clinical operations for the Urology department.
Role type
Clinical Business Operations Representative
Builds
Patient care workflows and administrative support for Urology clinic
Domain
Healthcare / Urology
Deliverable
dashboards & analysis
Required skills
Patient scheduling, record management, triaging inquiries, correspondence, calendar management, travel arrangements, bilingual communication (English/Spanish), Microsoft Office proficiency
Preferred skills
Prior healthcare setting experience
Technologies
Microsoft Office
Responsibilities
Answer incoming calls and provide information to callers, schedule appointments and update calendars, prepare basic reports and charts, greet visitors and provide general support, manage and scan outside records into online systems, triage patient medical problems to appropriate staff, compose correspondence and create presentations
Seniority
Mid-level, hands-on support