Enrollment Operations Specialist
Core
Full-time Enrollment Operations Specialist supporting special populations, managing I-20 workflows, maintaining student records, and providing concierge service to the Athletics department.
Role type
Operations Specialist (Enrollment Management)
Builds
Student enrollment records and I-20 documentation workflows
Domain
Higher Education
Required skills
Records management, data accuracy verification, document processing, system data maintenance, query generation and analysis, error correction, workflow coordination
Preferred skills
Post-secondary education, higher education experience
Technologies
Slate CRM, PeopleSoft/CaneLink, PowerFAIDS, College Board, OnBase
Responsibilities
Process I-20 requests and prepare files for admission approval; Liaise with Athletics Department to ensure student athlete records are accurate; Assist Admissions and EM Operations teams with student record change requests; Process documents for undergraduate student records from first contact through enrollment; Generate queries and analyze results to troubleshoot data discrepancies; Review and correct mismatched records in application staging queues; Review files in Need Info Queue Reader Bins and satisfy application checklists; Assist with final high school transcript review; Address student and parent questions regarding applications and records.
Seniority
Entry-level to Junior, individual contributor