Senior Manager, Business Operations
Core
Coordinates department functions to ensure efficient workflow and productivity, supervises administrative staff, and conducts performance analyses to support Managed Care and Business Development in identifying opportunities and setting goals.
Role type
Senior Manager, Business Operations
Builds
Operational efficiency, strategic data analysis, and business strategies for a university health system
Domain
Healthcare administration / University health system
Deliverable
dashboards & analysis
Required skills
Budget management, staff supervision, data analysis, strategic planning, compliance management, project management, cost reduction, operational workflow optimization
Preferred skills
Knowledge of clinical research programmatic issues, healthcare business principles
Technologies
Microsoft Word, Microsoft Excel, Microsoft Outlook, Workday
Responsibilities
Recruit, oversee, evaluate, train, and monitor department staff; manage customer service, accounts payable, purchasing, and office operations; assist in department budget preparation and cost reduction recommendations; prepare performance reports and develop business strategies; act as liaison to external sources; process security badge requests and access; manage travel card and expenses; process invoices and order supplies; maintain equipment; manage projects and delegate tasks; develop strategic data analysis and facilitate cooperative analysis with key departments; design and conduct presentations on managed care and strategy.
Seniority
Senior, hands-on IC with management responsibilities