Patient Access Associate (On-Site) (H)
Core
First point of contact for patients, vendors, and staff at a hospital department, greeting visitors, answering calls, and directing inquiries.
Role type
Front desk receptionist
Builds
Welcoming atmosphere and efficient visitor flow for a hospital department
Domain
Healthcare / Hospital administration
Deliverable
client delivery
Required skills
Greeting visitors, answering telephone calls, directing inquiries, basic administrative tasks, maintaining clean reception area, ordering supplies
Preferred skills
Handling stressful situations, working evenings/nights/weekends
Responsibilities
Greets visitors and directs them to destinations, answers incoming and outgoing calls, responds to general questions, assists with administrative tasks like mail sorting and equipment troubleshooting, maintains directories and logs, keeps reception area tidy, places supply orders
Seniority
Entry-level, no experience required