Patient Access Associate (On-Site) (H)
Core
Greets visitors (patients, vendors, staff) to the department, answers calls, and directs them to their requested destinations.
Role type
Front desk receptionist
Builds
Welcoming atmosphere and efficient visitor flow for the Clinical Access department
Domain
Healthcare administration
Deliverable
product features
Required skills
Greeting visitors, answering calls, directing visitors, sorting mail, troubleshooting office equipment, maintaining directories and logs, ordering supplies
Preferred skills
Handling stressful situations, working evenings/nights/weekends
Technologies
Office equipment
Responsibilities
Greet visitors and direct them to destinations, Answer incoming and outgoing calls, Respond to general inquiries, Assist with administrative tasks (mail, faxes, equipment), Maintain department directories and visitation logs, Keep reception area tidy, Place orders for supplies