Senior Patient Navigator - Full-Time, On Site - Miami, FL
Core
Provides support and guidance throughout the patient's care continuum by helping patients navigate doctors' offices, clinics, hospitals, insurance systems, and other healthcare components; acts as a resource for lower-level navigators.
Role type
Senior Patient Navigator
Builds
Patient care pathways and access to healthcare services
Domain
Healthcare / Human Genetics
Deliverable
client delivery
Required skills
Medical knowledge (symptoms, signs, anatomical systems), Patient evaluation, Insurance and social service program knowledge, Appointment scheduling, Barrier identification and resolution, Patient education and counseling, Community resource management, Liaison and advocacy, Computer skills, Report generation
Preferred skills
None stated
Technologies
Progeny (Ambry Genetics pedigree system)
Responsibilities
Conduct patient evaluations to develop treatment plans; Ensure patients have access to insurance and social service programs; Provide patient reminders and act as liaison between patients and providers; Educate and counsel patients on health and life situations; Manage Progeny website access and troubleshoot login issues; Run monthly reports on patient volume and coverage status; Assist lower-level Patient Navigators as needed.
Seniority
Senior, hands-on IC