Patient Navigator
Core
Partner with the Care Team and nursing staff to guide patients through fertility treatment cycles, simplifying complex medical processes and ensuring seamless transitions to clinical care.
Role type
Patient Navigator (Clinical Support)
Builds
Patient journey maps, treatment calendars, and compliance tracking for fertility cycles.
Domain
Reproductive Healthcare / Fertility
Deliverable
client delivery
Required skills
Patient rapport building, medical process explanation, appointment scheduling, test tracking, compliance monitoring, journey mapping
Preferred skills
Passion for reproductive healthcare, exceptional communication
Technologies
None stated
Responsibilities
Generate journey maps and calendars based on treatment plans; Facilitate, track and document completion of tests and diagnostic procedures; Develop trust and positive rapport with new patients; Explain complex medical processes and terms; Monitor patient compliance and readiness for treatment; Schedule appointments
Seniority
Entry-level / Individual Contributor