Clinical Business Operations 3- HYBRID
Core
Full-time Clinical Business Operations Representative facilitating prompt resolution of pre and post care problems in a Neurology department.
Role type
Clinical Business Operations Representative
Builds
Patient care workflows and administrative support for a university-based neurology clinic
Domain
Healthcare / Clinical Operations
Deliverable
dashboards & analysis
Required skills
Data entry, Patient scheduling, Insurance verification, Record review, Call triage, Communication, Confidentiality, Policy adherence
Preferred skills
Experience with UChart, Medical necessity coordination, Faculty schedule management
Technologies
UChart, Electronic communication systems
Responsibilities
Answer and triage incoming calls, Obtain and review patient demographic and insurance information, Review clinical records for completeness, Schedule and coordinate patient appointments and physician calendars, Coordinate care for VIP and international patients, Manage department work queue and workflow monitoring, Track and process faculty reimbursements
Seniority
Individual Contributor, 2+ years experience