Customer Service Representative (UHealth Wellness Center)
Core
Part-time Customer Service Representative handling inquiries, complaints, and front-desk operations for a university wellness center.
Role type
Part-time Customer Service Representative
Builds
Customer support and front-desk operations for a university fitness and wellness center
Domain
Higher Education / Health & Wellness
Deliverable
client delivery
Required skills
Customer service, conflict resolution, data entry, payment processing, emergency response, facility maintenance, tour guiding
Preferred skills
Proficiency in Microsoft Office
Responsibilities
Receive and resolve customer inquiries and complaints, process payments for memberships and pro-shop sales, facilitate front-desk check-ins and provide tours, perform routine maintenance on fitness equipment, respond to medical emergencies, maintain records of interactions
Seniority
Entry-level, part-time
