Senior Manager, Product Management - AI/ML Personalization
Core
Drive enterprise-wide strategy for omnichannel personalization across unauthenticated sites, push notifications, and SMS to transform customer experiences at scale.
Role type
Senior Manager, Product Management (AI/ML Personalization)
Builds
Enterprise-wide personalization strategy and roadmap for AI/ML driven models
Domain
Financial Services / AI/ML Personalization
Deliverable
product features
Required skills
Product Management, AI/ML strategy, Omnichannel personalization, Data-driven decision making, Cross-functional leadership, Experimentation, Customer journey mapping
Preferred skills
Translating business strategy into consumer digital products
Responsibilities
Spearhead enterprise-wide strategy for omnichannel personalization, Drive roadmap for state-of-the-art AI/ML personalization models, Collaborate with data scientists and ML engineers, Deliver seamless personalized messaging across touchpoints
Seniority
Senior, Management