Senior Product Manager
Core
Own product strategy for consumer communication channels (chatbot, voice, email, SMS) and experimentation engines to personalize debt recovery interactions and prevent default.
Role type
Senior Product Manager (AI/ML infrastructure & outbound systems)
Builds
LLM-powered conversational interfaces and automated communication systems for consumer credit lifecycle
Domain
Consumer Finance / AI / Machine Learning
Deliverable
production ML models | product features
Required skills
Product strategy end-to-end, LLM tooling expertise, experimental design, root cause analysis, data-driven decision making, system architecture reasoning, 0-1 product building
Preferred skills
High-stakes system navigation, rapid iteration, deep engineering collaboration
Technologies
LLMs, chatbots, voice AI, experimentation engines, SMS, email
Responsibilities
Define opinionated product strategy for consumer communication channels, design experiments to validate outbound messaging, collaborate with engineers on LLM system architecture, decompose complex problems to root causes, build 0-1 products from scratch
Seniority
Senior, hands-on IC