Senior Manager, Product Management - AI/ML Personalization
Core
Drive enterprise-wide strategy for omnichannel personalization (unauthenticated sites, push notifications, SMS) using AI/ML models to deliver seamless, data-driven customer journeys at scale.
Role type
Senior Manager, Product Management (AI/ML Personalization)
Builds
Enterprise-wide personalization platforms and customer journeys
Domain
Financial Services / AI/ML / Personalization
Deliverable
product features
Required skills
Product Management, AI/ML strategy, Omnichannel marketing, Data-driven decision making, Cross-functional leadership, Experimentation design, Customer journey mapping, Business strategy translation, Quantitative analysis
Preferred skills
Consumer-facing digital product experience
Technologies
AI/ML platforms, Experimentation tools
Responsibilities
Spearhead enterprise-wide personalization strategy, Drive roadmap for AI/ML driven personalization models, Collaborate with data scientists and ML engineers, Execute high-volume testing and model-decisioning, Transform customer experiences across touchpoints
Seniority
Senior, hands-on IC with leadership
