Product Operations Lead - Commercial Payments
Core
Support product teams in Commercial Payments by owning documentation, KPI reporting, and cross-functional coordination to ensure smooth product delivery.
Role type
Product Operations Lead
Builds
Product documentation, KPI dashboards, and operational playbooks for commercial payment solutions
Domain
Financial services / Commercial payments
Deliverable
dashboards & analysis
Required skills
Documentation management, KPI reporting, Stakeholder coordination, Data analysis, Project coordination, Tool proficiency (Jira, Confluence, Excel)
Preferred skills
Payments domain knowledge, Card scheme experience, Agile methodologies, Dashboarding tools (Power BI, Tableau)
Responsibilities
Create and maintain product documentation (runbooks, release notes), Produce KPI dashboards and reporting packs, Coordinate cross-functional stakeholder communications, Identify workflow improvements and automation opportunities
Seniority
Junior to Mid-level, hands-on IC