Salesforce Administrator
Core
Own day-to-day administration, optimization, and development of the Salesforce CRM platform, translating business requirements into scalable solutions while maintaining data quality and security.
Role type
Mid-level Salesforce Administrator (hands-on IC)
Builds
Scalable declarative automation solutions, reports, dashboards, and user support workflows for the Cross Border line of business.
Domain
Financial technology / Commercial payments
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce CRM administration and configuration, Salesforce Flow (declarative automation), data management and cleansing, sandbox management and release deployment, integrations and AppExchange support, security and access control, stakeholder requirements gathering
Preferred skills
Salesforce Certified Administrator, SOQL, Apex, Lightning components
Technologies
Salesforce, Salesforce Flow, Data Loader, AppExchange
Responsibilities
Manage users, roles, permission sets, objects, fields, and validation rules; build and optimize Salesforce Flow automations; partner with stakeholders to map processes and deliver solutions; provide user support and troubleshoot issues; maintain data quality through imports, exports, and deduplication; design and maintain reports and dashboards; manage change control, testing, UAT, and deployments; support integrations and connected apps; administer security using least-privilege principles; create user guidance and process documentation.
Seniority
Mid-level, hands-on IC