Medical Receptionist
Core
Front desk coordinator managing patient intake, scheduling, and administrative operations for a primary care clinic serving older adults.
Role type
Medical Receptionist (Welcome Coordinator)
Builds
Patient check-in flows, appointment schedules, and clinic administrative records
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Front desk experience in healthcare, computer skills, Google Suite basics, professional phone etiquette, form management, EMR platform usage, appointment scheduling, fax management
Preferred skills
Spanish/Polish/Russian fluency, some college education
Technologies
Google Suite, Electronic Medical Record (EMR) platform, Electronic fax platform
Responsibilities
Welcoming patients and guests, conducting visit check-in and assisting with forms, collecting co-pays, updating patient information in EMR, scheduling/rescheduling appointments, managing phone lines and outbound calls, managing faxes, maintaining cleanliness of common areas
Seniority
Entry-level, individual contributor