Credit and Collections Specialist
Core
Ensure timely collection of outstanding invoices, monitor customer credit limits, resolve overdue accounts, and support credit risk management through reporting and communication.
Role type
Credit & Collections Specialist
Builds
Fleetcor Vehicle Payments line of business
Domain
Financial Services / Credit Risk / Collections
Deliverable
client delivery
Required skills
Credit risk monitoring, invoice collection, customer communication, data analysis, financial record management, repayment scheduling, external agency coordination, database maintenance, reporting generation
Preferred skills
ERP system usage, MS Excel proficiency, secondary education in Finance/Economics/Business
Technologies
MS Office (Excel), ERP systems
Responsibilities
Manage assigned portfolio of credit customers and maintain accurate financial records; Identify potential credit risks through proactive monitoring and data analysis; Monitor overdue invoices and coordinate timely collection activities; Communicate with customers via telephone and email regarding outstanding balances; Prepare repayment schedules and support customers in resolving overdue accounts; Transfer doubtful debts to external collection agencies and monitor progress; Update and maintain internal databases and reporting systems; Respond to ad hoc reporting requests from internal stakeholders; Provide backup support for colleagues within the team
Seniority
Entry-level to Junior, hands-on IC