Senior Analyst, Patient Retention Strategy and Analytics
Core
Drive patient retention and annual wellness visit completion through data analysis, strategic reporting, and cross-functional coordination of outreach workflows.
Role type
Senior Analyst, Patient Retention Strategy and Analytics
Builds
Patient engagement and retention workflows, performance reports, and targeted outreach initiatives for Medicare patients.
Domain
Healthcare / Population Health / Patient Engagement
Deliverable
dashboards & analysis
Required skills
Data analysis, Strategic reporting, Cross-functional collaboration, Project management, Workflow optimization, Metric creation, Stakeholder communication, Problem-solving, Initiative implementation, Data visualization
Preferred skills
SQL, Alteryx, Microsoft Excel, Ambiguity navigation, Leadership interaction
Technologies
Salesforce, Microsoft Excel, SQL, Alteryx
Responsibilities
Drive strategic analyses and develop data-driven insights for patient retention; Build and pull reports on performance metrics; Identify key factors influencing annual wellness visit completion; Manage relationships with partners across provider services and marketing; Own proactive workflows for patient communications and panel reassignment; Report on success of engagement strategies; Project manage ongoing initiatives related to patient segmentation.
Seniority
Senior, hands-on IC