Collision General Manager
Core
Lead and maintain the day-to-day operation of a collision repair store, ensuring exceptional customer experiences and meeting insurance metrics.
Role type
Senior operations manager (collision repair)
Builds
Collision repair services for insurance customers and vehicle owners
Domain
Automotive repair / Insurance
Required skills
Prior leadership in collision repair, 2+ years collision DRP estimating, 2+ years CCC1/Mitchell experience, 2+ years accounts receivables/payables, 4+ years customer service excellence, budget management, staff coaching, safety compliance
Preferred skills
None stated
Technologies
CCC1, Mitchell
Responsibilities
Manage daily operations and staff, prepare and manage operating budgets, forecast sales and profit objectives, monitor A/P and A/R, maintain repair facility and equipment, conduct performance reviews, ensure safety compliance, manage estimates and labor mix
Seniority
Senior, hands-on IC
