Collision - Estimator In Training
Core
Learn to diagnose vehicle damage and prepare accurate, profitable repair estimates for insurance partners and customers.
Role type
Estimator in Training (Apprentice)
Builds
Repair estimates and parts lists for collision damage
Domain
Automotive collision repair
Required skills
Damage diagnosis, estimate preparation, customer communication, repair mapping, photo documentation, production queue management, parts list assembly, promise date calculation, insurance claim support
Preferred skills
Photo-imaging software experience, Microsoft products knowledge
Responsibilities
Greet customers and map damage, take initial photographs and upload to CCC One, notify production and verify estimates during teardown, finalize estimates using Repair Planning Template, coordinate with repair team on windshield notations, set promise dates and call customers, update customers on repair status, schedule completions, follow up with technicians for adjustments, assist insurance adjusters with damage reports