Field Auto Adjuster - Hickory, NC
Core
Write auto collision estimates directly at customer homes, repair shops, or tow yards to assess damage and finalize settlements.
Role type
Field Auto Adjuster
Builds
Repairable estimates, total loss assessments, and virtual inspections for auto claims
Domain
Auto Insurance
Required skills
Auto estimating programs (CCC One, Audatex, Mitchell), damage assessment, policy interpretation, claim negotiation, documentation, critical thinking
Preferred skills
18+ months of experience writing auto collision estimates, valid driver's license, willingness to travel
Technologies
CCC One, Audatex, Mitchell, estimate tools, settlement platforms
Responsibilities
Write estimates at customer locations, investigate claims by reviewing damage and interpreting policies, negotiate settlements with customers and vendors, communicate claim progress via phone/email/video, document claims accurately in the system
Seniority
Mid-level, experienced IC