Maintenance Troubleshooter - Experienced
Core
Providing specialist technical support for lift and escalator maintenance, diagnosing complex faults, and assisting technicians with critical breakdowns across Newcastle, Central Coast, and Northern NSW.
Role type
Senior IC maintenance troubleshooter (lifts/escalators)
Builds
Operational reliability of elevator and escalator systems for building occupants
Domain
Building services / Vertical transportation
Deliverable
physical/clinical work
Required skills
Lift industry experience, NSW Electrical Licence, complex fault troubleshooting, critical breakdown management, root cause analysis, coaching/mentoring
Preferred skills
Stakeholder expectation management, safety and quality commitment, customer-focused service, collaborative teamwork
Technologies
Industry-leading lift and escalator products
Responsibilities
Diagnose and resolve complex equipment issues; perform first visits and assessments of new equipment; provide remote and onsite support for critical breakdowns; enhance technician capabilities through root cause analysis; ensure compliance with safety and quality standards; build customer relationships.
Seniority
Experienced, hands-on IC
