Collections Associate
Hybrid
Core
Manage B2B credit collection tasks including initial customer contact, follow-ups, and dispute resolution for KONE's New York Metro District branch operations.
Role type
Senior B2B Collections Associate
Builds
Collections processes and dispute resolutions for building automation and elevator solutions
Domain
Building automation / Elevators / Facilities Management
Deliverable
client delivery
Required skills
B2B collections expertise, dispute resolution, stakeholder coordination, office management tools (Excel, SAP, GAP), documentation
Preferred skills
None stated
Technologies
SAP, Excel, GAP
Responsibilities
Initial contact with customers, request action/follow-up appropriately, record disputes, coordinate with appropriate parties to facilitate disputes, document status updates/details for stakeholders
Seniority
Senior, 5+ years experience