Sales Support Officer
Core
Essential administrative link between operational, commercial teams, and customers for KONE's elevator doors business, managing repair sales funnels and order processing.
Role type
Sales Support Officer (Administrative)
Builds
Repair service offers, work/service orders, and customer contracts for elevator maintenance.
Domain
Elevator maintenance and smart city infrastructure
Required skills
SAP, Salesforce, bilingual FR/NL, operational administration, basic accounting
Preferred skills
Repair sales funnel management, proactive communication, data accuracy
Responsibilities
Validate repair leads and convert them into offers; register contracts, invoices, and sales in SAP; manage repair sales funnel and track targets; handle customer inquiries and complaints regarding repairs; update data in Salesforce and internal systems.
Seniority
Individual Contributor