Customer Solution Design Engineer (MP)
Core
Translating customer requirements into optimal KONE elevator solutions by reading drawings, creating 2D/3D layouts, and ensuring alignment with building specifications.
Role type
Customer Solution Design Engineer (Mid-Professional)
Builds
Tender layouts, 2D shop drawings, 3D models, and manufacturing orders for elevators, escalators, and doors.
Domain
Elevator and escalator manufacturing and installation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Reading and analyzing customer drawings, creating 2D and 3D layout drawings, selecting product platforms, proposing technical solutions, providing technical training, understanding building types and customer segments, knowledge of environmental and sustainability norms, engineering tool skills (CAD/BIM), understanding product costing and local regulations
Preferred skills
Knowledge of competitors' products
Technologies
AutoCAD, Revit 2022, BIM360
Responsibilities
Reading and sorting customer drawings, raising RFIs for conflicts, creating layout drawings matching customer and KONE standards, finding optimal technical solutions for non-standard needs, participating in customer meetings, selecting product platforms, providing technical training to sales and installation teams, contributing to product offering management
Seniority
Mid-level, hands-on IC